Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Trusting Hands Learning Center #2

Licensed Center · Universal City, Bexar County, TX · Operation No. 1789362

Trusting Hands Learning Center #2 holds a Full Permit issued June 26, 2024. In the state's 60-month public window it has 11 inspections on record with 25 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
June 26, 2024
Operation type
Licensed Center
Total capacity
64 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
2001 Pat Booker Rd, Universal City, TX 78148-3201
The 60-month record
11
Inspections
1
Assessments
0
Self reports
25
Deficiencies
Deficiencies by the agency's own weight: High 3 · Medium High 15 · Medium 6 · Medium Low 1 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Jul 7, 2026 Assessment 1
Jul 1, 2026 Inspection 3
Jun 18, 2026 Inspection 4
Jun 3, 2026 Inspection 7
Jul 14, 2025 Inspection 0
Jun 24, 2025 Inspection 5
Dec 4, 2024 Inspection 2
Jun 3, 2024 Inspection 2
Apr 4, 2024 Inspection 0
Mar 19, 2024 Inspection 0
Mar 5, 2024 Inspection 1
Dec 21, 2023 Inspection 0
Deficiency records
July 7, 2026 Standard § 745.247 - Franchise Tax Delinquent
High
Verbatim from the agency record
Recited: According to the Texas Comptroller website, the business entity's Franchise Tax Account Status is Inactive/Forfeited. The operation is currently providing care to children with an inactive status.
Corrected: September 11, 2026
July 1, 2026 Standard § 745.621(a)(3) - AP Initial background checks submitted - At the time you contract with someone who requires a background check
High
Verbatim from the agency record
Two staff member who did not have a valid background check was present at the operation. One caregiver was the primary caregiver in a classroom. The second caregiver was the kitchen staff. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.
Corrected: July 1, 2026
July 1, 2026 Standard § 746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Medium High
Verbatim from the agency record
Re-cited one out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.
Corrected: July 3, 2026
July 1, 2026 Standard § 746.1311(f)(1) - Director Annual Training - Less than 5 years experience
Medium
Verbatim from the agency record
Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26, 7.1.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
Corrected: July 2, 2026
June 18, 2026 Standard § 746.1311(f)(1) - Director Annual Training - Less than 5 years experience
Medium
Verbatim from the agency record
Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
Corrected: July 2, 2026
June 18, 2026 Standard § 746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
Medium High
Verbatim from the agency record
There were 14 children in one classroom. The ages were the youngest 7 months,12 months, 14, months, 22 months, 2, 2,2, 3, 3, 3, 5, 5, 5, and the oldest was 8 years old.
Corrected: June 18, 2026
June 18, 2026 Standard § 746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Medium High
Verbatim from the agency record
Re-cited two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.
Corrected: June 29, 2026
June 18, 2026 Standard § 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Medium High
Verbatim from the agency record
Three infants were using highchairs that did not have straps in them.
Corrected: June 18, 2026
June 3, 2026 Standard § 746.5401 - Requirement of Gas Leak Inspection
Medium High
Verbatim from the agency record
The last gas inspection was completed on December 15, 2023.
Corrected: June 12, 2026
June 3, 2026 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
Outside on the playground, there are overgrown trees along the fence. Weeds grow throughout the entire playground.
Corrected: June 12, 2026
June 3, 2026 Standard § 746.3401(a) - Annual Sanitation Inspection
Medium High
Verbatim from the agency record
The health inspection was last completed on May 5, 2025.
Corrected: June 10, 2026
June 3, 2026 Standard § 746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Medium High
Verbatim from the agency record
When reviewing staff files, two out of three staff did not have any training completed for their annual year in Emergency Preparedness, administering medication, Communicable Diseases, Handling, storing, and disposing of hazardous material.
Corrected: June 12, 2026
June 3, 2026 Standard § 746.1311(f)(1) - Director Annual Training - Less than 5 years experience
Medium
Verbatim from the agency record
When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
Corrected: June 12, 2026
June 3, 2026 Standard § 746.301(2) - Notification of Change in Space
Medium
Verbatim from the agency record
The infant room has been relocated, and infants are occupying the new space.
Corrected: June 3, 2026
June 3, 2026 Standard § 746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
Medium High
Verbatim from the agency record
One out of three employees did not have a first aid certificate completed and available to review.
Corrected: June 10, 2026
June 24, 2025 Standard § 746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Medium High
Verbatim from the agency record
Loose fill at the base of the side did not reach the required depth of 6 inches.
Corrected: July 3, 2025
June 24, 2025 Standard § 746.605(6) - Required Admission Information - Emergency Contact
Medium High
Verbatim from the agency record
Five out of the Eight children files reviewed, Have an emergency contact person's who should not be the parent.
Corrected: June 27, 2025
June 24, 2025 Standard § 746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)
Medium Low
Verbatim from the agency record
Two of the five staff files reviewed were missing a notarized affidavit for review.
Corrected: June 27, 2025
June 24, 2025 Standard § 746.2707(3) - Activities for School-age - Provides Thinking Skills and Sensory Development
Medium
Verbatim from the agency record
In the school-age classroom, a wide variety of toys that meet age-appropriate expectations was observed.
Corrected: July 4, 2025
June 24, 2025 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High
Verbatim from the agency record
Annual fire inspection was not available for review. Last fire inspection was completed on 6/12/2024.
Corrected: July 7, 2025
December 4, 2024 Standard § 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Medium High
Verbatim from the agency record
Child was sitting in highchair feeding self with safety straps unfastened. Note: This was corrected at inspection when caregiver removed child from highchair.
Corrected: December 4, 2024
December 4, 2024 Standard § 746.301(2) - Notification of Change in Space
Medium
Verbatim from the agency record
The operation moved the infant classroom to another classroom to provide additional space. The operation did not notify licensing of the move. Note: This was corrected at inspection when director notified licensing of the room changes.
Corrected: December 4, 2024
June 3, 2024 Standard § 746.5307(a) - Inspect Fire Extinguishers Monthly
Medium High
Verbatim from the agency record
Monthly fire extinguisher checks were not completed. The last check was completed on 7/2023.
Corrected: June 6, 2024
June 3, 2024 Standard § 746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
Medium High
Verbatim from the agency record
Monthly carbon monoxide detector tests were not documented when completed. The last carbon monoxide test was last documented on 1/22/2024.
Corrected: June 6, 2024
March 5, 2024 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High
Verbatim from the agency record
Part of the wooden fence surrounding the outdoor play area was leaning forward into the outdoor play area.
Corrected: March 19, 2024
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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