Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

House of Neighborly Service

Licensed Center · San Antonio, Bexar County, TX · Operation No. 816535

House of Neighborly Service holds a Full Permit issued November 18, 2002. In the state's 60-month public window it has 14 inspections on record with 28 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
November 18, 2002
Operation type
Licensed Center
Total capacity
49 children
Ages served
Toddler, Pre-Kindergarten, School
Address
407 N Calaveras, San Antonio, TX 78207-2807
The 60-month record
14
Inspections
0
Assessments
1
Self reports
28
Deficiencies
Deficiencies by the agency's own weight: High 8 · Medium High 12 · Medium 8 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Jun 11, 2026 Inspection 2
Apr 22, 2026 Inspection 0
Oct 23, 2025 Inspection 1
Aug 25, 2025 Inspection 0
Aug 8, 2025 Inspection 0
Aug 5, 2025 Report 1
Jun 23, 2025 Inspection 0
Jun 20, 2025 Report 0
Mar 10, 2025 Inspection 0
Sep 10, 2024 Inspection 1
Aug 30, 2024 Inspection 4
Jan 22, 2024 Inspection 3
Feb 8, 2023 Inspection 3
Jan 4, 2023 Inspection 1
Jul 18, 2022 Inspection 2
Jul 8, 2022 Inspection 10
Deficiency records
June 11, 2026 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High
Verbatim from the agency record
One of six children's records reviewed did not have a current immunization record in their file.
Corrected: June 18, 2026
June 11, 2026 Standard § 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
High
Verbatim from the agency record
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
Corrected: June 11, 2026
October 23, 2025 Standard § 746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals
Medium High
Verbatim from the agency record
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
Corrected: October 23, 2025
August 5, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
Corrected: August 18, 2025
September 10, 2024 Standard § 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Medium High
Verbatim from the agency record
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
Corrected: September 10, 2024
August 30, 2024 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
Corrected: August 30, 2024
August 30, 2024 Standard § 746.1309(f) - Documented Annual Training - Remaining training hour topics
Medium
Verbatim from the agency record
One of the five staff files was missing medication training.
Corrected: September 6, 2024
August 30, 2024 Standard § 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
High
Verbatim from the agency record
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
Corrected: August 30, 2024
August 30, 2024 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium
Verbatim from the agency record
One of the six children files were missing immunization records at the time of the inspection.
Corrected: September 30, 2024
January 22, 2024 Standard § 746.605(6) - Required Admission Information - Emergency Contact
Medium High
Verbatim from the agency record
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
Corrected: January 29, 2024
January 22, 2024 Standard § 746.1309(a) - Documented Annual Training Area - 24 Hours Required
Medium
Verbatim from the agency record
One of the six staff members is missing 14 hours of annual training for 2022-2023
Corrected: February 22, 2024
January 22, 2024 Standard § 746.1311(a) - Director Annual Training 30 Hours Required
Medium
Verbatim from the agency record
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
Corrected: February 22, 2024
February 8, 2023 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High
Verbatim from the agency record
Two of the six children files didn't have a current immunization record on file.
Corrected: March 8, 2023
February 8, 2023 Standard § 746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
Medium High
Verbatim from the agency record
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
Corrected: February 8, 2023
February 8, 2023 Standard § 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Medium High
Verbatim from the agency record
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
Corrected: March 1, 2023
January 4, 2023 Standard § 746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored
High
Verbatim from the agency record
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
Corrected: January 9, 2023
July 18, 2022 Standard § 746.1309(f) - Documented Annual Training - Remaining training hour topics
Medium
Verbatim from the agency record
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
Corrected: August 18, 2022
July 18, 2022 Standard § 746.605(12) - Required Admission Information - Emergency Medical Authorization
High
Verbatim from the agency record
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
Corrected: August 1, 2022
July 8, 2022 Standard § 746.3701 - Safety - Areas Free From Hazards
Medium High
Verbatim from the agency record
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Corrected: July 8, 2022
July 8, 2022 Standard § 746.5319 - Smoke Detectors Testing
High
Verbatim from the agency record
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
Corrected: July 15, 2022
July 8, 2022 Standard § 746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Medium High
Verbatim from the agency record
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.
Corrected: July 15, 2022
July 8, 2022 Standard § 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Medium High
Verbatim from the agency record
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
Corrected: July 8, 2022
July 8, 2022 Standard § 746.601(c) - Provide Access to Children's Records - Licensing
Medium
Verbatim from the agency record
Children files were not available for review.
Corrected: July 8, 2022
July 8, 2022 Standard § 746.5307(b) - Fire Extinguishers Serviced
Medium High
Verbatim from the agency record
Both fire extinguishers in the building were last served on February 2019.
Corrected: July 22, 2022
July 8, 2022 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High
Verbatim from the agency record
A current fire inspection was not available for review.
Corrected: August 26, 2022
July 8, 2022 Standard § 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times
Medium
Verbatim from the agency record
The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.
Corrected: July 8, 2022
July 8, 2022 Standard § 746.4135(b) - Children's Products- Annual Certification
Medium
Verbatim from the agency record
The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.
Corrected: July 8, 2022
July 8, 2022 Standard § 746.5202(3) - Emergency Preparedness Plan - Essential Documentation
Medium High
Verbatim from the agency record
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
Corrected: August 8, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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