Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Primrose School of Rockwall

Licensed Center · Rockwall, Rockwall County, TX · Operation No. 1544397

Primrose School of Rockwall holds a Full Permit issued September 10, 2014. In the state's 60-month public window it has 20 inspections on record with 7 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
September 10, 2014
Operation type
Licensed Center
Total capacity
179 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
3115 Ridge Rd, Rockwall, TX 75032-5808
The 60-month record
20
Inspections
0
Assessments
8
Self reports
7
Deficiencies
Deficiencies by the agency's own weight: High 5 · Medium High 0 · Medium 2 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Jan 16, 2026 Inspection 0
Jan 9, 2026 Inspection 1
Sep 17, 2025 Inspection 0
Sep 16, 2025 Report 0
May 16, 2025 Inspection 0
Mar 24, 2025 Inspection 0
Mar 20, 2025 Report 0
Nov 15, 2024 Inspection 0
Mar 19, 2024 Inspection 0
Feb 6, 2024 Inspection 0
Feb 2, 2024 Report 0
Jan 12, 2024 Inspection 0
Dec 22, 2023 Inspection 0
Dec 21, 2023 Report 1
Nov 13, 2023 Inspection 0
Oct 9, 2023 Report 4
Aug 15, 2023 Inspection 0
Apr 5, 2023 Inspection 0
Apr 4, 2023 Report 0
Nov 16, 2022 Inspection 0
Oct 26, 2022 Report 0
Sep 21, 2022 Inspection 0
Sep 12, 2022 Inspection 0
Sep 9, 2022 Report 0
Aug 26, 2022 Report 0
Aug 19, 2022 Inspection 0
Jul 21, 2022 Report 0
Feb 17, 2022 Report 0
Dec 20, 2021 Inspection 0
Dec 10, 2021 Report 0
Oct 26, 2021 Inspection 0
Oct 13, 2021 Report 0
Sep 9, 2021 Inspection 0
Sep 7, 2021 Report 1
Deficiency records
January 9, 2026 Standard § 746.3809 - Medication No Longer Used
Medium
Verbatim from the agency record
One child's epi-pen expired 03/2025.
Corrected: February 6, 2026
December 21, 2023 Standard § 746.501(a)(30) - Written Operational Policies - Support inclusive services
Medium
Verbatim from the agency record
This standard was evaluated as part of an investigation and found to be deficient. Operational Policies regarding Support Inclusive Services conflict with Minimum Standards.
Corrected: February 28, 2024
October 9, 2023 Standard § 746.1003(4) - Director Responsibilities - Employees Supervised
High
Verbatim from the agency record
This standard was found deficient. It was determined that the director did not properly supervise an employee at the operation.
Corrected: January 29, 2024
October 9, 2023 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High
Verbatim from the agency record
This standard was found deficient. It was determined that a caregiver utilized prohibited punishment on a child while at the operation.
Corrected: January 29, 2024
October 9, 2023 Standard § 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High
Verbatim from the agency record
This standard was found deficient. A caregiver physically abused a child while at the operation.
Corrected: January 29, 2024
October 9, 2023 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
This standard was found deficient. A caregiver lost her self-control while caring a child at the operation.
Corrected: January 29, 2024
September 7, 2021 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
This standard was evaluated as part of an investigation and found to be in violation. A caregiver did not use good judgment in the way he went about getting his glasses back from a child who had taken them from him. After speaking with children in care, It seems the children look at this caregiver as somewhat of a peer as well as caregiver. The caregiver must assert authority in the role of "caregiver" rather than roughhouse with the children in care to ensure they treat him with respect and do not treat him as they would another child in care. Children taking caregivers' glasses should not be something that happens frequently in the classroom where the caregiver has to physically take them back. The child must realize the authority given the caregiver and give them back himself. Management staff may have to help if the child does not cooperate and do this on his own.
Corrected: September 27, 2021
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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