Canyon Creek Day Care
Licensed Center · Richardson, Collin County, TX · Operation No. 1652456
Canyon Creek Day Care holds a Full Permit issued May 16, 2017. In the state's 60-month public window it has 19 inspections on record with 15 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.
License details
License status
Full Permit
Issued
May 16, 2017
Operation type
Licensed Center
Total capacity
115 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
2800 Custer Pkwy, Richardson, TX 75080-1633
The 60-month record
19
Inspections
0
Assessments
1
Self reports
15
Deficiencies
Deficiencies by the agency's own weight: High 7 · Medium High 7 · Medium 1 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
| Date | Activity | Deficiencies cited |
|---|---|---|
| Dec 8, 2025 | Inspection | 0 |
| Sep 4, 2025 | Inspection | 0 |
| Jun 23, 2025 | Inspection | 0 |
| Apr 1, 2025 | Inspection | 0 |
| Jan 13, 2025 | Inspection | 0 |
| Dec 11, 2024 | Inspection | 0 |
| Nov 22, 2024 | Inspection | 0 |
| Nov 19, 2024 | Report | 5 |
| Oct 15, 2024 | Inspection | 0 |
| Oct 14, 2024 | Report | 2 |
| Jul 22, 2024 | Inspection | 0 |
| Jun 24, 2024 | Inspection | 0 |
| Apr 12, 2024 | Report | 3 |
| Apr 12, 2024 | Report | 0 |
| Jan 3, 2024 | Inspection | 0 |
| Oct 13, 2023 | Inspection | 0 |
| Jun 6, 2023 | Inspection | 0 |
| Apr 11, 2023 | Inspection | 0 |
| Mar 17, 2023 | Inspection | 1 |
| Mar 9, 2023 | Report | 1 |
| Dec 13, 2022 | Inspection | 0 |
| Jun 16, 2022 | Inspection | 0 |
| Apr 12, 2022 | Report | 2 |
| Oct 12, 2021 | Inspection | 0 |
| Oct 7, 2021 | Inspection | 1 |
Deficiency records
November 19, 2024 Standard § 746.3417(1) - Children Handwashing Before Eating
Medium High Verbatim from the agency record
The toddler's hands were not washed before they ate lunch.
Corrected: December 4, 2024
November 19, 2024 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High Verbatim from the agency record
A teacher observed a coworker spraying a child in the face with a water bottle. The teacher failed to intervene or notify the director of the incident. A child was observed sitting in a highchair for an extended time. Originally, they were placed in the chair for snack but were left in there during diaper change.
Corrected: December 4, 2024
November 19, 2024 Standard § 746.3505(e) - Diapering Procedures - Sanitizing Diaper Changing Area
Medium High Verbatim from the agency record
A caregiver was observed not disinfecting the changing table after each diaper change.
Corrected: December 4, 2024
November 19, 2024 Standard § 746.3417(3) - Children Handwashing After Toileting or Diapering
Medium High Verbatim from the agency record
Children were observed not washing their hands after diaper changes.
Corrected: December 4, 2024
November 19, 2024 Standard § 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
High Verbatim from the agency record
A caregiver was observed spraying a child in the face numerous times with a water bottle.
Corrected: December 4, 2024
October 14, 2024 Standard § 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High Verbatim from the agency record
This standard was found deficient as part of a DFPS investigation.
Corrected: December 27, 2024
October 14, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
Durning an Abuse/Neglect investigation, it was determined that a caregiver left a child outside the door when they were entering the building from the playground. The playground is not attached to the operation.
Corrected: December 27, 2024
April 12, 2024 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High Verbatim from the agency record
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
Corrected: June 20, 2024
April 12, 2024 Standard § 746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Medium High Verbatim from the agency record
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver was observed using their cell phone while supervising children.
Corrected: June 20, 2024
April 12, 2024 Standard § 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High Verbatim from the agency record
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
Corrected: June 20, 2024
March 17, 2023 Standard § 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Medium High Verbatim from the agency record
Children were observed not strapped in their bucket seats. The observation was made while watching a video of the classroom.
Corrected: March 17, 2023
March 9, 2023 Standard § 746.2401(3) - Basic Requirements for Infants - Holding and Comforting
Medium High Verbatim from the agency record
A child did not receive the proper attention after staff realized that they had an injury. Ice was not applied to the bump on the child's head and they were not picked up immediately.
Corrected: April 3, 2023
April 12, 2022 Standard § 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High Verbatim from the agency record
This standard was evaluated as part of an investigation and it was determined that a child was abused while in care. A staff member pulled a child by the arm which resulted in a fracture.
Corrected: June 3, 2022
April 12, 2022 Standard § 746.2803(4) - Discipline - Positive Methods of Discipline and Guidance
Medium High Verbatim from the agency record
A staff failed to redirect a child appropriately which resulted in a child receiving a fracture in their arm.
Corrected: June 3, 2022
October 7, 2021 Standard § 746.4907(c) - Installation and Maintenance of Loose-fill Surfacing - Posts Marked to Proper Depth
Medium Verbatim from the agency record
The operation did not have an adequate amount of surfacing.
Corrected: October 29, 2021
About these records
These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.
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