Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Primrose School of Plano at Chase Oaks

Licensed Center · Plano, Collin County, TX · Operation No. 1498191

Primrose School of Plano at Chase Oaks holds a Full Permit issued March 11, 2013. In the state's 60-month public window it has 17 inspections on record with 10 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
March 11, 2013
Operation type
Licensed Center
Total capacity
221 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
6525 Chase Oaks Blvd, Plano, TX 75023-2309
The 60-month record
17
Inspections
0
Assessments
6
Self reports
10
Deficiencies
Deficiencies by the agency's own weight: High 5 · Medium High 2 · Medium 3 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Feb 12, 2026 Inspection 0
Jan 2, 2026 Inspection 0
Dec 31, 2025 Report 1
Dec 16, 2025 Inspection 0
Sep 17, 2025 Inspection 0
Sep 4, 2025 Inspection 0
Aug 21, 2025 Inspection 0
Aug 19, 2025 Report 0
Jun 23, 2025 Report 3
Jun 19, 2025 Inspection 0
Jun 2, 2025 Report 0
May 21, 2025 Inspection 0
May 20, 2025 Report 0
Jan 15, 2025 Inspection 0
Nov 19, 2024 Inspection 0
Nov 6, 2024 Report 0
Feb 22, 2024 Inspection 0
Jan 12, 2024 Report 1
Dec 21, 2023 Inspection 0
Dec 14, 2023 Report 0
Oct 2, 2023 Inspection 0
Sep 18, 2023 Report 0
Apr 11, 2023 Inspection 0
Jan 11, 2023 Inspection 0
Dec 6, 2022 Inspection 0
Dec 2, 2022 Report 3
May 23, 2022 Inspection 2
Deficiency records
December 31, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Corrected: January 29, 2026
June 23, 2025 Standard § 746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
Medium High
Verbatim from the agency record
A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Corrected: September 4, 2025
June 23, 2025 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Corrected: September 4, 2025
June 23, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Corrected: September 4, 2025
January 12, 2024 Standard § 746.307(c) - Parental Notification of Less Serious Injuries
Medium
Verbatim from the agency record
The operation did not notify the parent of an injury at pickup.
Corrected: April 10, 2024
December 2, 2022 Standard § 746.1203(4) - Responsibilities of Caregivers - Supervision of Children
High
Verbatim from the agency record
A child was left unsupervised in a classroom.
Corrected: December 28, 2022
December 2, 2022 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Medium High
Verbatim from the agency record
Parents were not notified that a child was left unsupervised.
Corrected: December 28, 2022
December 2, 2022 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Licensing was not notified of an incident where a child was left unsupervised.
Corrected: December 28, 2022
May 23, 2022 Standard § 746.4135(b) - Children's Products- Annual Certification
Medium
Verbatim from the agency record
Annual CPSC form last dated as 8-25-2020.
Corrected: May 27, 2022
May 23, 2022 Standard § 746.4003(a) - First Aid Kit - Incomplete Kit
Medium
Verbatim from the agency record
First Aid Kit located in the kitchen of the operation missing scissors and thermometer.
Corrected: May 27, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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