Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Lionheart Childrens Academy

Licensed Center · Plano, Collin County, TX · Operation No. 1665353

Lionheart Childrens Academy holds a Full Permit issued June 8, 2018. In the state's 60-month public window it has 46 inspections on record with 32 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
June 8, 2018
Operation type
Licensed Center
Total capacity
184 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
3665 W President George Bush H, Plano, TX 75075-5883
The 60-month record
46
Inspections
1
Assessments
13
Self reports
32
Deficiencies
Deficiencies by the agency's own weight: High 21 · Medium High 9 · Medium 2 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Apr 10, 2026 Inspection 3
Mar 24, 2026 Assessment 1
Oct 8, 2025 Inspection 0
Jun 20, 2025 Inspection 0
May 12, 2025 Inspection 0
Apr 1, 2025 Inspection 0
Mar 11, 2025 Inspection 0
Feb 20, 2025 Inspection 0
Jan 13, 2025 Inspection 0
Dec 12, 2024 Inspection 0
Nov 12, 2024 Inspection 0
Oct 7, 2024 Inspection 0
Sep 23, 2024 Inspection 0
Sep 19, 2024 Report 2
Aug 22, 2024 Inspection 0
Jul 19, 2024 Inspection 0
Jul 2, 2024 Inspection 0
Jul 2, 2024 Report 1
Jun 28, 2024 Inspection 0
Jun 27, 2024 Report 1
Jun 24, 2024 Inspection 0
May 2, 2024 Inspection 0
Apr 29, 2024 Inspection 0
Apr 26, 2024 Report 2
Mar 19, 2024 Inspection 0
Mar 6, 2024 Inspection 0
Mar 4, 2024 Report 1
Dec 12, 2023 Inspection 0
Nov 30, 2023 Inspection 0
Nov 28, 2023 Report 1
Nov 22, 2023 Inspection 0
Nov 22, 2023 Report 1
Nov 21, 2023 Inspection 0
Nov 14, 2023 Inspection 0
Nov 10, 2023 Report 2
Nov 3, 2023 Inspection 0
Oct 24, 2023 Inspection 0
Oct 20, 2023 Report 1
Oct 13, 2023 Inspection 0
Sep 5, 2023 Inspection 2
Aug 3, 2023 Inspection 0
Jul 24, 2023 Inspection 0
Jul 24, 2023 Report 1
Jun 6, 2023 Inspection 0
May 22, 2023 Inspection 0
May 21, 2023 Report 0
May 12, 2023 Inspection 0
May 10, 2023 Report 2
Apr 14, 2023 Report 5
Mar 22, 2023 Inspection 0
Feb 14, 2023 Inspection 0
Jan 30, 2023 Inspection 0
Jan 27, 2023 Report 3
Jan 13, 2023 Inspection 0
Dec 22, 2022 Inspection 0
Dec 9, 2022 Report 1
Nov 10, 2022 Inspection 0
Oct 28, 2022 Inspection 0
Oct 26, 2022 Report 1
Sep 20, 2022 Inspection 0
Oct 18, 2021 Inspection 0
Oct 1, 2021 Inspection 0
Sep 17, 2021 Inspection 0
Sep 9, 2021 Report 1
Deficiency records
April 10, 2026 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High
Verbatim from the agency record
According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.
Corrected: April 21, 2026
April 10, 2026 Standard § 746.4503(b) - Cots, Beds, Mats Labeled With Child's Name
Medium
Verbatim from the agency record
Cots in four of the classrooms were not labeled.
Corrected: April 17, 2026
April 10, 2026 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium
Verbatim from the agency record
Infant feeding sheets in two infant rooms were not updated.
Corrected: April 21, 2026
March 24, 2026 Standard § 746.303(a)(4) - Report Change in Director
Medium High
Verbatim from the agency record
The operation made a change in Director on 3/2/2026 and did not notify licensing.
Corrected: March 27, 2026
September 19, 2024 Standard § 746.2805(1) - Prohibited Punishments - Corporal Punishment
High
Verbatim from the agency record
A caregiver was observed popping a child on the hand and on the back of the head.
Corrected: October 1, 2024
September 19, 2024 Standard § 746.201(9) - Complying with Laws and Rules
Medium High
Verbatim from the agency record
The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.
Corrected: October 4, 2024
July 2, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.
Corrected: July 2, 2024
June 27, 2024 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High
Verbatim from the agency record
This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.
Corrected: July 11, 2024
April 26, 2024 Standard § 746.631(b) - Caregivers Have Access to Tracking System
Medium High
Verbatim from the agency record
The caregiver failed to use the tracking system appropriately.
Corrected: April 29, 2024
April 26, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.
Corrected: April 29, 2024
March 4, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.
Corrected: March 11, 2024
November 28, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A toddler was left unsupervised for two minutes inside the building.
Corrected: December 5, 2023
November 22, 2023 Standard § 746.2805(2) - Prohibited Punishments - Associated with Food, Naps, or Toilet Training
High
Verbatim from the agency record
A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.
Corrected: November 29, 2023
November 10, 2023 Standard § 746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Medium High
Verbatim from the agency record
A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.
Corrected: November 14, 2023
November 10, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A toddler was left unsupervised for thirteen minutes in a classroom.
Corrected: November 14, 2023
October 20, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.
Corrected: October 24, 2023
September 5, 2023 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High
Verbatim from the agency record
Two children's records evaluated did not have current immunizations on file.
Corrected: September 29, 2023
September 5, 2023 Standard § 746.605(16) - Required Admission Information-Completed Food Allergy Plan
Medium High
Verbatim from the agency record
One allergy plan evaluated did not have the parent's signature.
Corrected: September 29, 2023
July 24, 2023 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High
Verbatim from the agency record
A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.
Corrected: July 30, 2023
May 10, 2023 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.
Corrected: May 30, 2023
May 10, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.
Corrected: May 30, 2023
April 14, 2023 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High
Verbatim from the agency record
This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.3505(e) - Diapering Procedures - Sanitizing Diaper Changing Area
Medium High
Verbatim from the agency record
During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High
Verbatim from the agency record
This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child's face into the mat and picking children up by their forearms and carrying them across the room.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.1203(1) - Responsibilities of Caregivers - Know Minimum Standards
High
Verbatim from the agency record
This standard was evaluated as part of an investigation and it was determined that a caregiver witnessed another caregiver abusing children and did not report it to Child Care Regulation or notify the director.
Corrected: September 25, 2023
April 14, 2023 Standard § 746.3505(b) - Diapering Procedures - Wash Infant's Hands
Medium High
Verbatim from the agency record
During an investigation it was determined that the infants hands were not being washed after diaper changes.
Corrected: September 25, 2023
January 27, 2023 Standard § 746.2805(10) - Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
High
Verbatim from the agency record
A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out.
Corrected: February 7, 2023
January 27, 2023 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
A staff member was turning the toy shelves against the wall so the children would not have access to them.
Corrected: February 7, 2023
January 27, 2023 Standard § 746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
High
Verbatim from the agency record
A caregiver was observed popping a child on the leg with their hand when they would not stay in time out.
Corrected: February 7, 2023
December 9, 2022 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
A staff member picked up a child by the arms while transitioning to a diaper change. The transition resulted in an injury of Nursemaid's Elbow.
Corrected: January 2, 2023
October 26, 2022 Standard § 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
Medium High
Verbatim from the agency record
A caregiver was feeding an infant a breast milk bottle when a coworker realized she had the wrong baby. The caregiver had confused the two infants.
Corrected: November 3, 2022
September 9, 2021 Standard § 746.1201(4) - Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
High
Verbatim from the agency record
This standard was evaluated as part of an investigation and was found to be in non compliance. A child was not being supervised when they were left on the playground.
Corrected: October 8, 2021
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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