Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

GenStar Montessori Academy

Licensed Center · Plano, Collin County, TX · Operation No. 1688813

GenStar Montessori Academy holds a Full Permit issued October 9, 2019. In the state's 60-month public window it has 23 inspections on record with 26 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
October 9, 2019
Operation type
Licensed Center
Total capacity
267 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
10205 Custer Rd, Plano, TX 75025-5138
The 60-month record
23
Inspections
0
Assessments
1
Self reports
26
Deficiencies
Deficiencies by the agency's own weight: High 9 · Medium High 9 · Medium 8 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Apr 24, 2026 Inspection 0
Apr 15, 2026 Inspection 1
May 5, 2025 Inspection 1
Jun 20, 2024 Inspection 0
Jun 6, 2024 Inspection 1
Feb 8, 2024 Inspection 0
Feb 7, 2024 Report 0
Jan 25, 2024 Inspection 0
Jan 24, 2024 Report 1
Jan 9, 2024 Inspection 0
Dec 28, 2023 Inspection 2
Dec 19, 2023 Report 2
Oct 5, 2023 Inspection 0
Aug 10, 2023 Inspection 0
Jun 21, 2023 Inspection 1
Feb 6, 2023 Inspection 0
Jan 17, 2023 Inspection 1
Dec 22, 2022 Inspection 0
Dec 21, 2022 Report 1
Sep 14, 2022 Inspection 0
Aug 25, 2022 Inspection 2
Aug 9, 2022 Inspection 7
Feb 14, 2022 Inspection 0
Jan 25, 2022 Inspection 0
Jan 21, 2022 Report 0
Dec 16, 2021 Inspection 0
Nov 5, 2021 Inspection 0
Nov 4, 2021 Report 1
Sep 23, 2021 Inspection 5
Aug 19, 2021 Report 0
Deficiency records
April 15, 2026 Standard § 746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
High
Verbatim from the agency record
An four month old infant was observed in the younger infant classroom to be asleep on their back and wearing a Maglic Merlin Sleep Sac.
Corrected: April 15, 2026
May 5, 2025 Standard § 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Medium High
Verbatim from the agency record
Of the 10 staff files reviewed, all staff had CPR/First aid training that was online only and does not meet American Heart Association guidelines.
Corrected: June 2, 2025
June 6, 2024 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High
Verbatim from the agency record
In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.
Corrected: June 6, 2024
January 24, 2024 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Based on the information gathered during the investigation, it has been determined that the school failed to report to Child Care Regulations that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
Corrected: April 3, 2024
December 28, 2023 Standard § 746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
High
Verbatim from the agency record
Two out of seven teachers did not know how many children they had in care during the visit.
Corrected: December 28, 2023
December 28, 2023 Standard § 746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
High
Verbatim from the agency record
Five month old infant was observed sleeping on a restrictive device.
Corrected: December 28, 2023
December 19, 2023 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
Corrected: February 13, 2024
December 19, 2023 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Based on the information gathered during the investigation, it has been determined that the school failed to Child Care Regulations that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
Corrected: February 13, 2024
June 21, 2023 Standard § 746.4907(a)(2) - Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Medium High
Verbatim from the agency record
The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.
Corrected: July 12, 2023
January 17, 2023 Standard § 746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets
Medium High
Verbatim from the agency record
An infant was napping on a crib with loose sheets. Infant was 10 months of age.
Corrected: January 17, 2023
December 21, 2022 Standard § 746.1203(4) - Responsibilities of Caregivers - Supervision of Children
High
Verbatim from the agency record
Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.
Corrected: February 9, 2023
August 25, 2022 Standard § 746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Medium
Verbatim from the agency record
The staff files were not complete and available for review.
Corrected: September 9, 2022
August 25, 2022 Standard § 746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Medium High
Verbatim from the agency record
Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.
Corrected: August 25, 2022
August 9, 2022 Standard § 746.1203(5) - Responsibilities of Caregivers - Children in Control
Medium High
Verbatim from the agency record
The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.
Corrected: August 9, 2022
August 9, 2022 Standard § 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Medium
Verbatim from the agency record
7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.
Corrected: August 15, 2022
August 9, 2022 Standard § 746.801(18) - Required Records Maintained and Made Available - Children's Product Certification
Medium
Verbatim from the agency record
The latest CPSC form provided was last updated on 5/21/21.
Corrected: August 15, 2022
August 9, 2022 Standard § 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
High
Verbatim from the agency record
The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.
Corrected: August 9, 2022
August 9, 2022 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium
Verbatim from the agency record
2 out of 10 children did not have an updated or actual vaccination record available for review.
Corrected: August 15, 2022
August 9, 2022 Standard § 746.3415(5) - Employee Handwashing After Assisting a Child with Toileting
Medium High
Verbatim from the agency record
Staff in 2 classrooms did not wash hands after assisting toileting for children.
Corrected: August 9, 2022
August 9, 2022 Standard § 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Medium High
Verbatim from the agency record
The garbage can had no top covering the garbage. Located next the sink.
Corrected: August 9, 2022
November 4, 2021 Standard § 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
High
Verbatim from the agency record
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.
Corrected: December 3, 2021
September 23, 2021 Standard § 746.5205(4) - Documentation of Drills
Medium
Verbatim from the agency record
Documentation for fire drills has not been recorded since February 2021
Corrected: September 30, 2021
September 23, 2021 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium
Verbatim from the agency record
Two out of ten childrens' records evaluated were both missing the following immunizations: Hep A (1) and DTap(1)
Corrected: October 14, 2021
September 23, 2021 Standard § 746.603(a)(3) - Children's Records - Health Statement
Medium
Verbatim from the agency record
Two out of ten children's records evaluated did not contain healthcare provider statements.
Corrected: October 14, 2021
September 23, 2021 Standard § 746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Medium
Verbatim from the agency record
Training records for nine out of ten personnel records were not available for review.
Corrected: October 7, 2021
September 23, 2021 Standard § 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Medium High
Verbatim from the agency record
The annual fire inspection has not been completed for the year.
Corrected: October 7, 2021
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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