Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Primrose School of Eldorado

Licensed Center · Mckinney, Collin County, TX · Operation No. 834314

Primrose School of Eldorado holds a Full Permit issued December 10, 2003. In the state's 60-month public window it has 26 inspections on record with 30 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
December 10, 2003
Operation type
Licensed Center
Total capacity
197 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
3999 Eldorado Pkwy, Mckinney, TX 75070-4233
The 60-month record
26
Inspections
1
Assessments
9
Self reports
30
Deficiencies
Deficiencies by the agency's own weight: High 16 · Medium High 6 · Medium 6 · Medium Low 1 · Low 1. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Jun 1, 2026 Report 0
Mar 12, 2026 Inspection 0
Mar 6, 2026 Inspection 0
Feb 6, 2026 Inspection 0
Feb 4, 2026 Report 0
Jul 29, 2025 Inspection 0
Jul 22, 2025 Inspection 0
Jul 2, 2025 Inspection 0
Jun 30, 2025 Report 1
Apr 9, 2025 Inspection 5
Jun 14, 2024 Inspection 0
Jun 12, 2024 Report 2
May 21, 2024 Inspection 2
May 2, 2024 Inspection 0
May 1, 2024 Report 0
Feb 29, 2024 Inspection 0
Feb 20, 2024 Report 0
Dec 13, 2023 Inspection 0
Dec 12, 2023 Report 1
Nov 15, 2023 Inspection 1
Aug 24, 2023 Report 3
Jun 30, 2023 Report 1
Jun 22, 2023 Inspection 1
Jun 2, 2023 Inspection 0
May 30, 2023 Report 0
Apr 28, 2023 Inspection 0
Mar 21, 2023 Inspection 0
Mar 17, 2023 Report 1
Jan 18, 2023 Assessment 1
Dec 2, 2022 Inspection 0
Nov 18, 2022 Inspection 0
Oct 24, 2022 Inspection 1
Oct 21, 2022 Report 2
Oct 14, 2022 Inspection 0
Oct 13, 2022 Report 0
Sep 2, 2022 Inspection 1
Sep 1, 2022 Report 2
Jul 18, 2022 Inspection 4
Jul 1, 2022 Inspection 0
Jun 30, 2022 Report 1
May 27, 2022 Inspection 0
May 24, 2022 Report 0
Dec 2, 2021 Inspection 0
Deficiency records
June 30, 2025 Standard § 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
High
Verbatim from the agency record
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
Corrected: July 25, 2025
April 9, 2025 Standard § 746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
Medium High
Verbatim from the agency record
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
Corrected: April 9, 2025
April 9, 2025 Standard § 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
High
Verbatim from the agency record
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
Corrected: April 23, 2025
April 9, 2025 Standard § 746.4135(b) - Children's Products- Annual Certification
Medium
Verbatim from the agency record
The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.
Corrected: April 23, 2025
April 9, 2025 Standard § 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Medium High
Verbatim from the agency record
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
Corrected: April 23, 2025
April 9, 2025 Standard § 746.3401(a) - Annual Sanitation Inspection
Medium High
Verbatim from the agency record
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
Corrected: April 23, 2025
June 12, 2024 Standard § 746.2805(1) - Prohibited Punishments - Corporal Punishment
High
Verbatim from the agency record
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
Corrected: July 1, 2024
June 12, 2024 Standard § 746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting Behavior
Medium High
Verbatim from the agency record
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
Corrected: July 1, 2024
May 21, 2024 Standard § 746.603(a)(3) - Children's Records - Health Statement
Medium
Verbatim from the agency record
A child did not have a health statement on file.
Corrected: May 27, 2024
May 21, 2024 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium
Verbatim from the agency record
Three children did not have current immunizations on file.
Corrected: May 27, 2024
December 12, 2023 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
Corrected: January 10, 2024
November 15, 2023 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
Corrected: November 15, 2023
August 24, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
Corrected: November 3, 2023
August 24, 2023 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
Corrected: November 3, 2023
August 24, 2023 Standard § 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
High
Verbatim from the agency record
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
Corrected: November 3, 2023
June 30, 2023 Standard § 746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting Behavior
Medium High
Verbatim from the agency record
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
Corrected: August 18, 2023
June 22, 2023 Standard § 746.603(a)(6) - Children's Records - Vision and Hearing Screening
Low
Verbatim from the agency record
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
Corrected: July 6, 2023
March 17, 2023 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
Corrected: April 4, 2023
January 18, 2023 Standard § 746.303(b) - Report Number of Employees
Medium Low
Verbatim from the agency record
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
Corrected: January 20, 2023
October 24, 2022 Standard § 745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
High
Verbatim from the agency record
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
Corrected: October 24, 2022
October 21, 2022 Standard § 746.1203(4) - Responsibilities of Caregivers - Supervision of Children
High
Verbatim from the agency record
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
Corrected: November 18, 2022
October 21, 2022 Standard § 746.707 - Incident/Illness Report Form Shared with Parent
Medium
Verbatim from the agency record
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
Corrected: November 18, 2022
September 2, 2022 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
Corrected: September 2, 2022
September 1, 2022 Standard § 746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
High
Verbatim from the agency record
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
Corrected: October 7, 2022
September 1, 2022 Standard § 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
High
Verbatim from the agency record
This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.
Corrected: October 7, 2022
July 18, 2022 Standard § 746.5205(4) - Documentation of Drills
Medium
Verbatim from the agency record
At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.
Corrected: August 1, 2022
July 18, 2022 Standard § 746.2426 - Infant May Not Sleep in a Restrictive Device
High
Verbatim from the agency record
At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.
Corrected: July 18, 2022
July 18, 2022 Standard § 746.603(a)(4) - Children's Records - Immunizations
Medium
Verbatim from the agency record
At the time of inspection, one child did not have his most current immunization record on file for review.
Corrected: August 1, 2022
July 18, 2022 Standard § 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Medium High
Verbatim from the agency record
At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.
Corrected: August 1, 2022
June 30, 2022 Standard § 746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
High
Verbatim from the agency record
This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.
Corrected: July 1, 2022
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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