The Parent Helper Daycare & Learning Center
Licensed Center · Dallas, Dallas County, TX · Operation No. 1701395
The Parent Helper Daycare & Learning Center holds a Full Permit issued June 30, 2020. In the state's 60-month public window it has 16 inspections on record with 49 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.
License details
License status
Full Permit
Issued
June 30, 2020
Operation type
Licensed Center
Total capacity
50 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
3939 S Polk St Ste 110, Dallas, TX 75224-4421
The 60-month record
16
Inspections
2
Assessments
1
Self reports
49
Deficiencies
Deficiencies by the agency's own weight: High 7 · Medium High 28 · Medium 12 · Medium Low 2 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
| Date | Activity | Deficiencies cited |
|---|---|---|
| Jul 10, 2026 | Inspection | 0 |
| Jun 25, 2026 | Inspection | 4 |
| Jan 16, 2026 | Assessment | 1 |
| Nov 24, 2025 | Inspection | 2 |
| Nov 21, 2025 | Report | 0 |
| Aug 18, 2025 | Inspection | 3 |
| Jun 9, 2025 | Inspection | 0 |
| Feb 27, 2025 | Inspection | 0 |
| Oct 7, 2024 | Inspection | 0 |
| Sep 18, 2024 | Inspection | 3 |
| Jun 13, 2024 | Inspection | 0 |
| Apr 8, 2024 | Report | 1 |
| Apr 3, 2024 | Inspection | 0 |
| Mar 11, 2024 | Inspection | 1 |
| Feb 28, 2024 | Inspection | 10 |
| Apr 27, 2023 | Inspection | 8 |
| Jun 24, 2022 | Assessment | 3 |
| Jun 13, 2022 | Inspection | 4 |
| Jun 10, 2022 | Inspection | 6 |
| May 18, 2022 | Inspection | 3 |
Deficiency records
June 25, 2026 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
A child was observed asleep in a room alone.
Corrected: June 25, 2026
June 25, 2026 Standard § 746.5607(d) - Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat
Medium High Verbatim from the agency record
A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.
Corrected: June 25, 2026
June 25, 2026 Standard § 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Medium High Verbatim from the agency record
An individual who did not have current transportation training transported children in care of the operation to a field trip destination.
Corrected: June 25, 2026
June 25, 2026 Standard § 746.2905(2) - Children Not Required to Sleep - May Not Confine in a Restrictive Device
Medium High Verbatim from the agency record
A child was observed asleep in a highchair.
Corrected: June 25, 2026
January 16, 2026 Standard § 746.303(b) - Report Number of Employees
Medium Low Verbatim from the agency record
Annual report has not been completed and submitted by required due date.
Corrected: January 21, 2026
November 24, 2025 Standard § 746.2401(7) - Basic Requirements for Infants - Never Unsupervised
High Verbatim from the agency record
An infant was observed wandering off outside to the infant room during the inspection.
Corrected: November 24, 2025
November 24, 2025 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High Verbatim from the agency record
Caregiver in the infant room was observed supervising seven infant children.
Corrected: November 24, 2025
August 18, 2025 Standard § 746.5205(4) - Documentation of Drills
Medium Verbatim from the agency record
Fire drills were not documented for the months of June and July.
Corrected: August 21, 2025
August 18, 2025 Standard § 746.3407 - Maintenance of Building, Grounds and Equipment
Medium High Verbatim from the agency record
Shelving and furniture in the infant classroom appears stained and soiled.
Corrected: August 25, 2025
August 18, 2025 Standard § 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Medium High Verbatim from the agency record
Two staff files do not have current pediatric CPR training.
Corrected: September 3, 2025
September 18, 2024 Standard § 746.2411(2)(G) - Safety Requirements for Play Yards - Size of Mesh Openings
High Verbatim from the agency record
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
Corrected: September 30, 2024
September 18, 2024 Standard § 746.2409(a)(1) - Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
Medium High Verbatim from the agency record
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
Corrected: September 30, 2024
September 18, 2024 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High Verbatim from the agency record
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
Corrected: September 18, 2024
April 8, 2024 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High Verbatim from the agency record
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
Corrected: June 3, 2024
March 11, 2024 Standard § 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
Medium Verbatim from the agency record
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Corrected: March 26, 2024
February 28, 2024 Standard § 746.605(11) - Required Admission Information - Physician Information
Medium Verbatim from the agency record
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
Corrected: March 5, 2024
February 28, 2024 Standard § 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
Medium Verbatim from the agency record
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
Corrected: March 5, 2024
February 28, 2024 Standard § 746.3505(a) - Diapering Procedures - Caregiver's Hands Washed
Medium High Verbatim from the agency record
A caregiver was observed not washing their hands after diaper changing.
Corrected: February 28, 2024
February 28, 2024 Standard § 746.901(4) - Required Personnel Records - Required Affidavit
Medium Low Verbatim from the agency record
Two of the five personnel files reviewed do not have a notarized affidavit on file.
Corrected: March 5, 2024
February 28, 2024 Standard § 746.605(6) - Required Admission Information - Emergency Contact
Medium High Verbatim from the agency record
Complete emergency contact information was not available for five of the five children's records reviewed.
Corrected: March 5, 2024
February 28, 2024 Standard § 746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
High Verbatim from the agency record
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
Corrected: April 1, 2024
February 28, 2024 Standard § 746.611(b) - Health Statement on File within 1 Week of Admission
Medium Verbatim from the agency record
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
Corrected: March 20, 2024
February 28, 2024 Standard § 746.3505(b) - Diapering Procedures - Wash Infant's Hands
Medium High Verbatim from the agency record
Infant's hands were not washed after diaper changing.
Corrected: February 28, 2024
February 28, 2024 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High Verbatim from the agency record
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
Corrected: February 28, 2024
February 28, 2024 Standard § 746.3503(c)(3) - Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
Medium High Verbatim from the agency record
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
Corrected: February 28, 2024
April 27, 2023 Standard § 746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
Medium High Verbatim from the agency record
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
Corrected: May 4, 2023
April 27, 2023 Standard § 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Medium High Verbatim from the agency record
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
Corrected: May 4, 2023
April 27, 2023 Standard § 746.5205(4) - Documentation of Drills
Medium Verbatim from the agency record
There was no current record of monthly fire drills.
Corrected: May 4, 2023
April 27, 2023 Standard § 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Medium High Verbatim from the agency record
5 of 5 staff files reviewed did not include orientation training.
Corrected: May 4, 2023
April 27, 2023 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High Verbatim from the agency record
1 of 6 student files reviewed did not include current immunization records.
Corrected: May 4, 2023
April 27, 2023 Standard § 746.5617(a)(1) - Required Equipment in Vehicles - List of Children
High Verbatim from the agency record
There was no list of names available for children being transported by the operation.
Corrected: May 4, 2023
April 27, 2023 Standard § 746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
Medium High Verbatim from the agency record
There was no transportation training on file for the individual responsible for transporting children in care.
Corrected: May 4, 2023
April 27, 2023 Standard § 746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
Medium Verbatim from the agency record
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
Corrected: May 4, 2023
June 24, 2022 Standard § 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Medium Verbatim from the agency record
The infants did not have infant feeding instructions available for review.
Corrected: July 1, 2022
June 24, 2022 Standard § 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
Medium High Verbatim from the agency record
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Corrected: July 1, 2022
June 24, 2022 Standard § 746.5401 - Requirement of Gas Leak Inspection
Medium High Verbatim from the agency record
The operation did not have a current gas leak test conducted.
Corrected: July 1, 2022
June 13, 2022 Standard § 746.5401 - Requirement of Gas Leak Inspection
Medium High Verbatim from the agency record
The operation did not have a current gas leak test conducted.
Corrected: June 17, 2022
June 13, 2022 Standard § 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Medium Verbatim from the agency record
The infants did not have infant feeding instructions available for review.
Corrected: June 17, 2022
June 13, 2022 Standard § 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
Medium High Verbatim from the agency record
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Corrected: June 17, 2022
June 13, 2022 Standard § 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Medium High Verbatim from the agency record
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Corrected: June 13, 2022
June 10, 2022 Standard § 746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
High Verbatim from the agency record
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
Corrected: June 10, 2022
June 10, 2022 Standard § 746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
Medium Verbatim from the agency record
A toddler was observed sleeping in a play yard with a training cup.
Corrected: June 10, 2022
June 10, 2022 Standard § 746.2426 - Infant May Not Sleep in a Restrictive Device
High Verbatim from the agency record
A infant was observed being allowed to sleep in a bouncer.
Corrected: June 10, 2022
June 10, 2022 Standard § 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
Medium High Verbatim from the agency record
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
Corrected: June 10, 2022
June 10, 2022 Standard § 746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily
Medium Verbatim from the agency record
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
Corrected: June 10, 2022
June 10, 2022 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High Verbatim from the agency record
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
Corrected: June 10, 2022
May 18, 2022 Standard § 746.5401 - Requirement of Gas Leak Inspection
Medium High Verbatim from the agency record
The operation did not have a current gas leak test conducted.
Corrected: June 8, 2022
May 18, 2022 Standard § 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Medium Verbatim from the agency record
The infants did not have infant feeding instructions available for review.
Corrected: May 31, 2022
May 18, 2022 Standard § 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Medium High Verbatim from the agency record
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
Corrected: June 18, 2022
About these records
These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.
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