Primrose School of Castle Hills
Licensed Center · Carrollton, Denton County, TX · Operation No. 839439
Primrose School of Castle Hills holds a Full Permit issued July 9, 2004. In the state's 60-month public window it has 14 inspections on record with 10 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.
License details
License status
Full Permit
Issued
July 9, 2004
Operation type
Licensed Center
Total capacity
198 children
Ages served
Infant, Toddler, Pre-Kindergarten, School
Address
1824 King Arthur Blvd, Carrollton, TX 75010-2003
The 60-month record
14
Inspections
0
Assessments
3
Self reports
10
Deficiencies
Deficiencies by the agency's own weight: High 5 · Medium High 3 · Medium 2 · Medium Low 0 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
| Date | Activity | Deficiencies cited |
|---|---|---|
| Aug 24, 2026 | Inspection | 0 |
| Apr 29, 2026 | Inspection | 0 |
| Mar 25, 2026 | Inspection | 0 |
| Mar 21, 2026 | Report | 1 |
| Feb 25, 2026 | Inspection | 0 |
| Feb 13, 2026 | Inspection | 2 |
| Feb 26, 2025 | Inspection | 1 |
| Mar 7, 2024 | Inspection | 0 |
| Jul 12, 2023 | Inspection | 0 |
| May 19, 2023 | Inspection | 0 |
| May 5, 2023 | Inspection | 0 |
| May 1, 2023 | Report | 2 |
| Apr 20, 2023 | Inspection | 2 |
| Apr 19, 2023 | Report | 1 |
| May 3, 2022 | Inspection | 0 |
| Dec 3, 2021 | Inspection | 0 |
| Nov 29, 2021 | Inspection | 0 |
| Nov 3, 2021 | Report | 0 |
| Sep 2, 2021 | Report | 1 |
Deficiency records
March 21, 2026 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High Verbatim from the agency record
This standard was reviewed during this investigation. Based on the information provided, staff didn't properly supervise the children by making sure all children were accounted for after outdoor play resulting in a child being left unattended outside.
Corrected: April 6, 2026
February 13, 2026 Standard § 746.3421(b) - Infant Handwashing - Raised to Sink
Medium High Verbatim from the agency record
A caregiver did not assist an infant with hand washing after a diaper change.
Corrected: February 13, 2026
February 13, 2026 Standard § 746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
High Verbatim from the agency record
A 3 month old child was observed sleeping in a bouncer during the walk-through.
Corrected: February 13, 2026
February 26, 2025 Standard § 746.5319 - Smoke Detectors Testing
High Verbatim from the agency record
The detector checks are not being done monthly.
Corrected: March 7, 2025
May 1, 2023 Standard § 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Medium High Verbatim from the agency record
This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner.
Corrected: June 26, 2023
May 1, 2023 Standard § 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
High Verbatim from the agency record
This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation.
Corrected: June 26, 2023
April 20, 2023 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High Verbatim from the agency record
4 caregivers did not have an eligible background.
Corrected: April 20, 2023
April 20, 2023 Standard § 746.3809 - Medication No Longer Used
Medium Verbatim from the agency record
Medication that has passed its expiration is kept at the operation.
Corrected: May 4, 2023
April 19, 2023 Standard § 746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep
Medium Verbatim from the agency record
This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap.
Corrected: May 5, 2023
September 2, 2021 Standard § 746.1203(7) - Responsibilities of Caregivers - Interact positively with children
Medium High Verbatim from the agency record
This standard was evaluated during an investigation and it was determined that a caregiver?s interactions with children have been rough and aggressive.
Corrected: November 19, 2021
About these records
These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.
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