South Congress KinderCare

A caregiver failed to promptly change a diaper after a parent made mention of the soiled diaper.

During the investigation, it was found that a caregiver dragged a child by her wrist from one area of the playground to another.

During the investigation, it was found that a caregiver used harsh language when speaking to children.

It was found that an inappropriate discipline incident occurred, but the operation did not report it to CCR.

During the investigation, it was found that the operation did not complete an incident report for an inappropriate discipline incident that placed a child at risk.

A child was hurt in care on 3/6/2026, and the operation did not call CCR to report the incident.

One caregiver did not help a child wash their hands after diapering. She was walking him back to his napmat when I asked her to wash his hands.

Of the ten children files reviewed, five did not have a statement of good health.

The sanitation inspection was dated 6/24/2024.

The Children's Product Safety record was last completed on 1/10/2025.

The operation did not have a file available to review for one caregiver.

Of the 10 children files I reviewed, 5 needed emergency care authorizations.

The last fire drill was documented 12/8/2025.

Two children have food allergies listed on their enrollment forms and neither child has an allergy action plan signed by a health care professional.

The fire inspection was dated 4/16/2024.

Of the ten children files that were reviewed, 6 either needed updated records, or the record was not there at all.

Of the ten children files, two children did not have complet enrollment forms.

A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions.

During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required.

The operation didn't notify a child's parents that there were allegations that the child was inappropriately disciplined by a caregiver.

The operation didn't notify Child Care Regulation that there were allegations that the child was inappropriately disciplined by a caregiver.

At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care.

At the conclusion of this investigation, it was determined that a child in care was found unsupervised on the operations playground during operation hours.

The operation did not provide an incident report to the parent and have them sign it within 2 days.

The operation did not have documentation of recent emergency drills or checks of their fire extinguishers, smoke detectors, or CO detectors. This was corrected at inspection when the operation completed the drills and checks in front of the inspector.

I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement.

The operation is frequently out of compliance with the required staff-to-child ratio, particularly during the morning hours.

One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits.

Out of ten children's files reviewed, four were missing health statements, one lacked documentation for authorization of emergency care, one was missing immunization records, and two had outdated immunizations.

The operation did not have their most recent investigation results or the required emergency numbers posted.

Three employees did not have completed copies of their orientation to the center.

One employee was short their 24 hours of annual training.

Three employees did not have current CPR training or proof of certification.

Food was being served directly on a shared table between three children.

Children did not wash their hands before being served lunch.

A classroom was out of ratio. The allowed ratio for a median age of five years is 22 children per caregiver, but the classroom had 25 children with only one caregiver.

Caregivers were found using prohibited forms of punishment, including yelling and corporal punishment.

A caregiver pushed a child's arms down to stop them from engaging in a specific behavior.

An employee without a submitted background check was present in a classroom with children. The employee was asked to leave.

Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18.

No incident reports were created for the children involved in a non-routine situation that could have placed them at risk.

The operation did not report a fight that broke out between several children to licensing.

Two classrooms were observed not adhering to their written activity plans.

Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions.

The operation failed to notify a parent that their child was involved in a non-routine situation that could have put the child at risk.

A caregiver was unable to intervene promptly in a fight that broke out between several children.

A child did not wash their hands after having their diaper changed.

A caregiver did not wash their hands after changing a child's diaper.

Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children.

Two new employees did not have their orientation to the center documented.

Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions

The operation faces challenges in providing second servings of food to the children.

An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training.

There were seven caregivers missing trainings in the required topics.

There was a caregiver that did not have a current training in pediatric CPR.

The operation did not have an annual fire inspection.

There was a classroom out of ratio that had five infants to one caregiver with a specified age of 11 months. The correct ratio is one caregiver to four infants with that specified age group. This was corrected when the operation released a child to their parent and the fifth child was moved to another classroom.

There was a lack of supervision when a child was bit 8 times in the classroom.

A child was bitten while in care, and parents were not notified about the bite marks.

A current fire inspection was not available for review.

A child was left alone for 5-10 minutes unsupervised.

Five caregivers did CPR classes that were fully online. These classes did not include the required practice with a CPR manikin.

The operation did not have the Keeping Children Safe poster or the Parent Notification poster.

The operation did not have a current annual sanitation inspection.

The infant room was out of ratio. There were 11 infants with 2 caregivers. The specified age group of the room was 0 - 11 months.

The previous fire drill was conducted on 01/27/22 which is outside of the required monthly due date. This was corrected at inspection when a fire drill was conducted.

The previous sanitation inspection occurred on 06/11/2021 which is outside of the required annual due date.

The previous fire inspection was conducted on 10/28/2020 which is past the required yearly due date.

A child was left outside on the playground, it was determine the operation is in violation of the minimum standard supervision and cited.

The operation has not been reporting positive COIVD cases to Child Care Regulation.

Based on a DFPS investigation, it was determined that improper discipline was used. A caregiver grabbed the arm of a child and yelled at them.