Official record · Texas HHSC Child Care Regulation · Synced August 29, 2026 View on the state portal ↗

Primrose School of Austin at Mueller

Licensed Center · Austin, Travis County, TX · Operation No. 1696340

Primrose School of Austin at Mueller holds a Full Permit issued February 20, 2020. In the state's 60-month public window it has 34 inspections on record with 28 cited deficiencies. The records below are republished verbatim from the Texas HHSC database.

License details
License status
Full Permit
Issued
February 20, 2020
Operation type
Licensed Center
Total capacity
284 children
Ages served
Infant, Toddler, Pre-Kindergarten
Address
2200 Aldrich St Ste 130, Austin, TX 78723-3477
The 60-month record
34
Inspections
0
Assessments
4
Self reports
28
Deficiencies
Deficiencies by the agency's own weight: High 8 · Medium High 8 · Medium 11 · Medium Low 1 · Low 0. These are the state's precomputed counts, republished as-is.
Inspection history
DateActivityDeficiencies cited
Aug 26, 2026 Inspection 0
Aug 12, 2026 Report 0
Aug 6, 2026 Inspection 0
Jul 30, 2026 Inspection 0
Jul 23, 2026 Inspection 0
Jul 14, 2026 Inspection 0
Jul 9, 2026 Inspection 0
Jun 25, 2026 Inspection 0
Jun 19, 2026 Inspection 0
Jun 19, 2026 Report 0
Jun 19, 2026 Report 0
Jun 8, 2026 Report 0
May 27, 2026 Inspection 0
May 6, 2026 Inspection 0
Apr 30, 2026 Report 0
Apr 20, 2026 Inspection 0
Apr 16, 2026 Report 0
Mar 24, 2026 Inspection 0
Mar 2, 2026 Report 0
Feb 19, 2026 Inspection 0
Feb 3, 2026 Report 0
Jan 30, 2026 Inspection 0
Jan 23, 2026 Report 3
Jan 13, 2026 Inspection 0
Jan 9, 2026 Report 1
Dec 23, 2025 Inspection 0
Dec 9, 2025 Inspection 1
Dec 8, 2025 Report 1
Nov 14, 2025 Inspection 0
Nov 12, 2025 Report 0
Nov 7, 2025 Inspection 0
Nov 7, 2025 Report 2
Sep 3, 2025 Inspection 1
Jan 6, 2025 Inspection 0
Dec 19, 2024 Inspection 0
Dec 14, 2024 Report 1
Oct 3, 2024 Inspection 0
Jul 25, 2024 Inspection 0
Nov 9, 2023 Inspection 0
Dec 15, 2022 Inspection 0
Dec 9, 2022 Report 0
Nov 9, 2022 Inspection 0
Nov 1, 2022 Report 0
Aug 22, 2022 Inspection 1
Apr 27, 2022 Inspection 3
Feb 14, 2022 Inspection 0
Feb 10, 2022 Report 0
Jan 25, 2022 Inspection 4
Dec 20, 2021 Inspection 0
Dec 8, 2021 Inspection 6
Oct 5, 2021 Inspection 4
Deficiency records
January 23, 2026 Standard § 746.3401(a) - Annual Sanitation Inspection
Medium High
Verbatim from the agency record
The last santation inspection is dated 09/05/2024.
Corrected: February 5, 2026
January 23, 2026 Standard § 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Medium High
Verbatim from the agency record
There are concerns with caregiver to child ratios.
Corrected: February 18, 2026
January 23, 2026 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
The caregivers in charge of the classroom were not aware of the number of total children in their care.
Corrected: January 30, 2026
January 9, 2026 Standard § 746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
Medium High
Verbatim from the agency record
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
Corrected: February 6, 2026
December 9, 2025 Standard § 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
High
Verbatim from the agency record
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
Corrected: December 9, 2025
December 8, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A child was left unsupervised for 5 minutes in a classroom.
Corrected: December 22, 2025
November 7, 2025 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
There was a child that was left unsupervised in a classroom.
Corrected: December 3, 2025
November 7, 2025 Standard § 746.305(a)(6) - Report Situation Placing Children at Risk
High
Verbatim from the agency record
The operation failed to report an incident where a child was left unsupervised in a classroom.
Corrected: December 3, 2025
September 3, 2025 Standard § 746.801(8) - Required Records Maintained and Made Available - Playground Maintenance Records
Medium
Verbatim from the agency record
At inspection, the operation did not have a playground checklist, available for CCR.
Corrected: September 12, 2025
December 14, 2024 Standard § 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
High
Verbatim from the agency record
A child was left in the classroom alone for approximately 4-6 minutes.
Corrected: January 6, 2025
August 22, 2022 Standard § 746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Medium
Verbatim from the agency record
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
Corrected: October 28, 2022
April 27, 2022 Standard § 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Medium
Verbatim from the agency record
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
Corrected: May 6, 2022
April 27, 2022 Standard § 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
High
Verbatim from the agency record
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
Corrected: April 27, 2022
April 27, 2022 Standard § 746.1309(a) - Documented Annual Training Area - 24 Hours Required
Medium
Verbatim from the agency record
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
Corrected: May 13, 2022
January 25, 2022 Standard § 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Medium High
Verbatim from the agency record
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
Corrected: February 4, 2022
January 25, 2022 Standard § 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Medium High
Verbatim from the agency record
One child was missing an up to date immunization record.
Corrected: February 25, 2022
January 25, 2022 Standard § 746.3809 - Medication No Longer Used
Medium
Verbatim from the agency record
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
Corrected: January 25, 2022
January 25, 2022 Standard § 746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Medium
Verbatim from the agency record
5 staff training files were not available for review during the inspection.
Corrected: February 25, 2022
December 8, 2021 Standard § 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Medium
Verbatim from the agency record
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
Corrected: December 8, 2021
December 8, 2021 Standard § 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
High
Verbatim from the agency record
Two staff members were unaware of the number of children in their classroom.
Corrected: December 8, 2021
December 8, 2021 Standard § 746.901(4) - Required Personnel Records - Required Affidavit
Medium Low
Verbatim from the agency record
Two staff members need notarized affidavits for the HR file.
Corrected: December 15, 2021
December 8, 2021 Standard § 746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Medium High
Verbatim from the agency record
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
Corrected: December 8, 2021
December 8, 2021 Standard § 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Medium High
Verbatim from the agency record
A copy of the updated annual fire inspection was not on file at the operation.
Corrected: April 8, 2022
December 8, 2021 Standard § 746.5205(4) - Documentation of Drills
Medium
Verbatim from the agency record
Drill logs have not been documented since August 2021.
Corrected: December 29, 2021
October 5, 2021 Standard § 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Medium High
Verbatim from the agency record
One caregiver needed to renew their CPR/First Aid training.
Corrected: November 5, 2021
October 5, 2021 Standard § 746.611(a)(2) - Required Health Statement - Signed affidavit from parent stating medical diagnosis and treatment conflict with religious beliefs
Medium
Verbatim from the agency record
Three caregivers were missing the notarized affidavit in their staff file.
Corrected: October 15, 2021
October 5, 2021 Standard § 746.1309(c) - Documented Annual Training - 1 hour in Prevention, Recognition and Reporting of child maltreatment
Medium
Verbatim from the agency record
10 staff files were reviewed. Six caregivers were missing training in child maltreatment.
Corrected: November 5, 2021
October 5, 2021 Standard § 746.901(2) - Required Personnel Records- Meets Requirements
Medium
Verbatim from the agency record
One caregiver was missing a copy of their diploma or transcripts in their staff file.
Corrected: October 15, 2021
About these records

These records come from the Texas Health and Human Services Commission database and cover the state's 60-month public window. Records synced from the agency on August 29, 2026. They reflect the agency's database as of that date; recent inspections may not appear yet, so verify current status with the agency or on the official record ↗. Facility operators can request a review through our corrections process.

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